The reason stated by microsoft is "password cache corruption". The resolution from them was to change the "exchange RPC client access service" on MBX1 from "network service" to "local account" and switch back to "network this made us rule out possibility of Public folder corruption in MBX1 server.Ĥ.raised a case with microsoft to do a RCA (root cause analysis). That the users were being prompted for username and password only in outlook 2007 and not in OWA or outlook 2010. was it public folder corruption in MBX1?. This solved the issue for us.however we were not sure of what the exact issue was. using EMC on the exchange server, changed databases pointing to public folder in MBX1 to public folder in MBX2. found that the username was being prompted while attempting to connect to the public folder in MBX1 server.ģ.
test connection status -click on the outlook icon in the lower right of the users desktop.clicked on test connection status. Strangely users using outlook 2003 and outlook 2007 were being prompted for user name passwords.ġ. I had similar issue in my environment -Exchange 2010 SP2 UR4-v2 ,DAG 2 MBX servers(MBX1 and MBX2) in production site ,2 CAS in production site ,17 mail box databases, Public folder replicated to all the mailbox servers. It is the nag-ware like repeat meassages this is annoying. With the normal bottom of outlook window non annoying failure meassage.
#Internet email keeps asking for password outlook 2016 code#
I suppose there may be things with the pop server such as a wrong reject code or outlook is not responding to a temporary reject code or something and such could be a bug that deserves a more elegant fix. I will notice if I stop getting emails thru an account and can check/test it by going into the settings. Or at least accept the error for a few cycles before prompting me. All I want to do is get it to silently accept the error and stop asking me. Since I know the info is good, I am fine with a delay getting my email till the next polling cycle. The wait I assume gives my tablet or phone opportunity to finish accessing the server. If I wait a minute and then click okay it will disappearĪnd I will get any new emails.
I assume this is because the server is still busy. Step 1: After exiting Outlook, open Control Panel and select Mail. If I re-enter username and password (or even just click okay without changing) when this pops up it will pop back up in a few seconds. Another resolution to remove this problem is to create a new profile. Outlook interprets that (reasonably so) as bad login credentials and prompts me for them. The one POP server on one of my email accounts doesn'tĪllow multiple logins and rejects the connection. It is when my outlook tries to get email at the same time my phone or tablet are accessing the POP server. What is happening in my case is related to my email provider's POP server. I know outlook remembers the username and password. I know why it does this and none of the answers I seen or attempted solutions seem directed at the cause in my specific case.Īll the help seems focused at some problem with the account settings or something with outlook not remembering credentials. Like what seems billions of people out there I too have that annoying pop-up asking for username and password.
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